FAQ

Frequently Asked Questions – Webinars

Registering for a Webinar:
After you log in to your account at https://virtualgenealogy.org/login/, you can then find the list of upcoming (as well as previous) webinars at https://virtualgenealogy.org/webinar-registration/. You must be logged in to access this page – failure to log in will redirect you to the Join VGA page.

When you are at https://virtualgenealogy.org/webinar-registration/, you will find listings for past webinars as well as links to those recordings and handouts.

You will also find listings for upcoming webinars as well as links to register for those specific events.

When you click the link to register for a specific webinar, you will be prompted to enter your name and email address. Following submission of this information, you will receive an email confirmation from GoToWebinar that confirms successful registration for the event.

If you do not receive a confirmation from GoToWebinar, please check your spam folder to see if it went there. If it didn’t, you will need to repeat the steps to register for the webinar, ensuring that your email address is entered correctly.

Following successful registration, GoToWebinar will automatically email you a reminder of the upcoming event one day prior, and again one hour prior to the event.

>Attending the Live Webinar
There is a link to join the webinar listed in your confirmation email from GoToWebinar, as well as in their reminder emails.

You do not log in to your Virtual Genealogical Association account to watch the webinars on our website – you simply click the link within those GoToWebinar emails to be taken automatically to the GoToWebinar platform.

Handouts for the Live Webinar

Handouts for the live broadcast will be available in the chat box once the webinar begins. If you are unable to retrieve the handout from the chat box, it will also be posted in our Facebook group in the Files section (https://www.facebook.com/groups/virtualgenealogy/files/). Within 24 hours after the live broadcast, the handout and recording will also be available to members at https://virtualgenealogy.org/webinar-registration/.

Cancelling Your Registration
If you register for a webinar that you are no longer able to attend, there are also links within those GoToWebinar emails for cancelling your registration. You don’t need to notify Virtual Genealogical Association about a cancellation, you simply click the cancellation links within GoToWebinar’s emails.

Please contact us if of this is unclear, and we would be more than happy to assist you further.

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